Stalwart Management Leasing Policy

I. Tenant Screening Process: The tenants provide the information for background check via our online property management software. This includes SSN verification, providing driver’s license, and two concurrent pay stubs. Background screening includes a 12 month payment history on all open credit. In addition to payment history we also receive a credit score. The screening also searches for judgments, evictions, bankruptcies, and criminal activity (local & national). We also follow up with past landlords to verify if the tenant paid on time.

Credit score:

We are able to pull a full credit report. We focus on payment history on current debts rather than the raw credit score. Therefore a low credit score tenant can still be accepted if the credit/background screening indicates 12 months of on time payment.  The denial or approval of an application is subject to the owner’s discretion. We will provide the credit score documentation if your application is rejected due to the credit report.

Eviction history:

We accept one time evictions on a case by case basis. If the tenant has a valid explanation for eviction. We will require them to pay first and last month’s rent. In addition to the one month’s security deposit. In order to obtain conditional approval applicants may be subject to paying last month's rent upfront in addition to first month's rent and the security deposit. In order to secure the property. We have found that 100% of tenants that paid first and last have consistently paid on time and never faced eviction. The denial or approval of an application is subject to the owner’s discretion. We will provide eviction documentation if your application is rejected due to the credit report.

Bankruptcy history:

If the tenant has a valid explanation for bankruptcy. We will require them to pay first and last month’s rent. In addition to the one month’s security deposit. Therefore, the tenant will have to come up with three times the monthly rent. In order to secure the property. We have found that (100% of the) the majority of tenants that paid first and last have consistently paid on time and never faced eviction. The denial or approval of an application is subject to the owner’s discretion. We will provide the bankruptcy documentation if your application is rejected due to a bankruptcy.

Rental history:

Applicants that have no verifiable rental history or adverse rental history may be subject to paying last month's rent upfront in addition to first month's rent and the security deposit.

Income to Rent ratio:

Monthly gross income must equal at least three times the monthly rent

II. Collections: Rent is due on the first and is expected to be received on the first. You are given a 4 day grace period from the 1st of the month to account for weekends and holidays. However, rent must be physically received within the 4 day grace period. If sent by mail and is postmarked within the grace period but received after the 4th it is still deemed as late.

III. Delinquency/Eviction:

  • Notice served: If rent has not been paid we will follow up on the 6th day to make payment arrangements. If we do not receive a response by the tenth. Service of a pay or quit notice will be delivered. Upon the 3 day expiration of the pay or quit notice. The file will be turned over to the attorneys to exercise the legal means to remedy delinquent/outstanding balances through the legal means of state and municipal law.
  • Legal action: The attorney will file for a judgment
  • Ultimate eviction: Upon receiving a Judgement. The attorney will request the Writ of execution. Once the Writ of execution is received by the Sheriff. The Sheriff will contact the property manager to enforce the Writ of execution

IV. Maintenance and Repairs: Tenants are required to make a maintenance request through our online portal system. Tenants can attach pictures to the work order and provide descriptions of the issue. Tenants can also designate a priority level (low-High). Work order numbers are automatically generated and time stamped.  Additionally, the information is sent to the maintenance team.  Maintenance then assigns the time and date for when the work order will be addressed.